1. Introduction
Property Highlights ("Property Highlights," "we," "us," or "our") respects your privacy and is committed to transparency about how personal information is collected, used, disclosed, and protected.
This Privacy Policy describes our privacy practices in connection with our website, property reports, user accounts, and related services (collectively, the "Services").
By using our Services, you acknowledge that you have been provided with this Privacy Policy. Your use of the Services is also subject to our Terms & Conditions.
Property Highlights is operated by Zang Five, LLC, located at 4746 Cloister St., Kissimmee, FL 34758.
2. Information We Collect
Depending on how you interact with our Services, we may collect the following categories of information.
Information you provide directly
- Name and email address when creating an account or contacting us.
- Account credentials and related account information.
- Residential property addresses submitted for analysis.
- Information associated with report requests, purchases, and support inquiries.
- Messages and other information you voluntarily submit.
Transaction information
When you purchase a report, we may receive transaction details, payment status, purchase history, and identifiers from our payment processing provider.
Payment card information is handled according to the practices of the payment provider used for the transaction.
[Confirm payment processor and whether Property Highlights receives or stores any payment credentials.]
Automatically collected information
When you access our Services, we or our service providers may collect technical information such as IP address, browser type, device information, pages visited, referral sources, timestamps, and interactions with the website.
The precise categories depend on the technologies enabled in our production environment.
Property-related information
To prepare reports, we may obtain property information from public records, licensed data providers, property listings, and other legally available sources.
Such information may include property characteristics, transaction history, ownership records, listing activity, permits, liens, and other property-related records, where available.
Some property records may contain information relating to identifiable individuals.
3. How We Use Information
We may use information for the following purposes:
- To operate, maintain, and improve our Services.
- To generate and deliver requested property reports.
- To create and manage user accounts.
- To process transactions and maintain purchase records.
- To provide access to previously purchased reports.
- To respond to inquiries and provide customer support.
- To detect, investigate, and prevent fraud, abuse, and security incidents.
- To troubleshoot technical issues and evaluate service performance.
- To comply with applicable legal obligations.
- To exercise or defend legal rights.
We may use automated technologies, including artificial intelligence, to organize, analyze, and interpret property-related information as part of delivering our Services.
Any additional use of personal information for advertising, profiling, or AI model training must be separately assessed and disclosed before implementation.
4. Property Searches and Reports
When you submit a property address, we use that information to identify the property and retrieve or analyze relevant information.
Property reports may combine public records, third-party information, estimates, and automated insights.
If you choose to share a report through our Services, information contained in that report may become accessible to the recipients you authorize, subject to the sharing functionality and access controls implemented by Property Highlights.
Please avoid submitting unnecessary personal or sensitive information when requesting a report or contacting us.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential functionality, maintain sessions, remember preferences, and understand website performance.
Additional analytics or advertising technologies may be used only as described in the disclosures and preference controls applicable to those technologies.
Where required by law, we will provide appropriate notice, choices, or consent mechanisms.
[Before publication, identify actual cookies, analytics tools, advertising pixels, and any consent-management requirements.]
6. How We Share Information
We may disclose information to service providers and other parties when reasonably necessary for the purposes described in this Policy, including:
- Website hosting and infrastructure providers.
- Authentication and account-management providers.
- Payment processors.
- Property-data and report-generation providers.
- Customer-support and communications providers.
- Security, analytics, and technical service providers.
We may also disclose information when required by applicable law, to respond to lawful requests, to protect legal rights, or in connection with a corporate transaction, subject to applicable requirements.
We do not characterize disclosures to service providers as unrestricted permission for those providers to use personal information for unrelated purposes.
Sale of personal information and targeted advertising: [Confirm whether any advertising, tracking, data-sharing, or monetization practices constitute a sale, sharing, or targeted advertising under applicable privacy laws. Insert accurate disclosures and opt-out mechanisms where required.]
7. Data Retention
We retain personal information for periods reasonably necessary to provide the Services, maintain report and transaction records, respond to inquiries, protect our systems, and comply with legal obligations.
Retention periods may vary by category of information and applicable requirements.
When information is no longer needed, we take appropriate steps to delete, de-identify, or otherwise manage it in accordance with applicable law and our retention practices.
[Insert actual retention periods or sufficiently specific retention criteria for account data, report history, payment records, contact submissions, and technical logs.]
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and loss.
However, no online service or method of electronic storage can guarantee absolute security.
Users should protect their account credentials and notify us if they suspect unauthorized account activity.
[Confirm the security measures actually implemented before publication.]
9. Your Privacy Rights
Depending on your place of residence and applicable law, you may have rights relating to your personal information, including the right to:
- Request access to personal information.
- Request correction of inaccurate information.
- Request deletion of certain information.
- Obtain a copy of certain information.
- Opt out of certain sales, sharing, targeted advertising, or profiling activities, where applicable.
- Appeal certain decisions concerning privacy requests, where required by law.
These rights may be subject to identity verification, legal exceptions, and other applicable requirements.
To submit a privacy request, contact us through:
contact@propertyhighlights.us
or through our Contact Us page at /contact.
We will respond in accordance with applicable law.
We will not unlawfully discriminate against individuals for exercising applicable privacy rights.
10. State-Specific Privacy Disclosures
Residents of certain U.S. states, including California and Colorado, may have additional rights under applicable privacy laws.
Where such laws apply to Property Highlights, we will provide the required notices, methods for exercising rights, and other disclosures.
[Complete this section after confirming legal applicability, data categories, collection sources, purposes, retention, third-party disclosures, and any sale, sharing, or targeted advertising practices.]
11. Children's Privacy
Our Services are intended for adults and are not directed to children under 13.
We do not intentionally design the Services to collect personal information directly from children under 13.
If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate action.
12. International Users
Our Services focus on residential properties located in the United States.
If you access our Services from outside the United States, your information may be processed in the United States or other locations where our service providers operate, subject to applicable legal requirements.
[Confirm actual data-processing locations and any international transfer requirements.]
13. Third-Party Websites and Services
Our Services may contain links to third-party websites or rely on services operated by independent providers.
Those providers may maintain their own privacy policies and practices.
We encourage users to review applicable third-party privacy notices when interacting directly with those services.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our Services, data practices, or legal obligations.
When required by law, we will provide additional notice or obtain consent before implementing material changes.
The effective date displayed at the beginning of this Policy will identify the applicable version.
15. Contact Us
For questions about this Privacy Policy or our handling of personal information, please contact:
Property Highlights
Operated by: Zang Five, LLC
Email: contact@propertyhighlights.us
Contact page: /contact
Business address: 4746 Cloister St., Kissimmee, FL 34758