1. Introduction and Acceptance of Terms
Welcome to Property Highlights.
These Terms & Conditions ("Terms") govern your access to and use of the Property Highlights website, property reports, accounts, digital content, and related services (collectively, the "Services").
The Services are provided by Zang Five, LLC ("Property Highlights," "we," "us," or "our").
By accessing or using our Services, creating an account, or purchasing a report, you agree to be bound by these Terms and acknowledge our Privacy Policy and Report Disclaimers.
If you do not agree to these Terms, you should not use the Services.
If you are using the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.
2. Description of Services
Property Highlights is an independent property research and analysis platform focused on residential real estate in the United States.
Our Services may provide:
- Basic property information and characteristics.
- Market and pricing analysis.
- Estimated ownership costs.
- Rental potential and related estimates.
- Property condition observations.
- Renovation and updated market potential estimates.
- Seller-related signals and listing history.
- Property records and risk indicators.
- Automated insights and analytical summaries.
Reports are generated using available information, which may include public records, third-party data, statistical methods, and artificial intelligence.
The scope, depth, availability, and reliability of information may vary by property and geographic location.
Property Highlights does not guarantee that all report categories will contain complete information for every property.
3. Eligibility and User Accounts
The Services are intended for individuals who are at least 18 years old and legally capable of entering into binding agreements.
Certain features may require users to create an account.
Users agree to provide accurate account information and maintain the confidentiality of their login credentials.
You are responsible for activity occurring through your account, except to the extent caused by circumstances for which Property Highlights is legally responsible.
You agree to notify us promptly if you become aware of unauthorized account access.
We may suspend or restrict accounts when reasonably necessary to address security concerns, suspected misuse, or violations of these Terms, subject to applicable law.
4. Free Reports
Property Highlights may provide a limited Free Report without charge.
Free Reports are introductory informational products and may include basic property characteristics and selected Property Signals.
Free Reports are not comprehensive property evaluations.
Their content, availability, and features may change over time.
Access to a Free Report does not entitle a user to receive a paid Full Report without purchasing it.
Free Reports remain subject to these Terms, our Privacy Policy, and our Report Disclaimers.
5. Full Reports and Pricing
Property Highlights offers paid Full Reports containing additional property research, analysis, estimates, and informational insights.
The standard advertised price is US$29 per property report, unless a different price or promotional offer is clearly displayed before purchase.
Each purchase is a one-time payment for the selected report.
Property Highlights does not charge a recurring subscription fee for the Full Report.
There is no automatic renewal associated with a standard Full Report purchase.
Any applicable taxes or additional charges will be disclosed before payment is completed.
Property Highlights may change prices prospectively. Price changes will not retroactively increase the amount charged for a completed purchase.
6. Payment Processing
Payments may be processed through independent third-party payment service providers.
By completing a purchase, you authorize the applicable payment processor to charge the payment method you select for the total amount disclosed at checkout.
Payment processing may be subject to additional terms and privacy practices established by the payment provider.
Property Highlights does not guarantee the acceptance of every payment method.
A purchase is considered completed when payment has been successfully authorized and confirmed through the applicable transaction process.
If a payment fails or is declined, access to the paid report may not be activated.
7. Digital Delivery and Report Access
Full Reports are digital products delivered through the Property Highlights platform.
Following successful payment, the purchased report will be made available through the applicable report-access workflow, subject to technical availability and successful report generation.
Where supported, users may access purchased reports through their accounts, download reports as PDF files, print them, or share them using available platform features.
Report delivery times may vary due to data availability, third-party services, or technical processing.
Property Highlights does not guarantee uninterrupted access to the platform.
If a paid report cannot be generated or delivered, users should contact customer support so the issue can be investigated and an appropriate remedy provided.
Unless otherwise expressly stated at purchase, a report is a snapshot of information available at the time of generation and does not include ongoing monitoring or automatic updates.
8. Refunds and Purchase Issues
Because Full Reports are digital products, refund eligibility may depend on whether report generation and delivery have occurred.
Property Highlights will review requests involving:
- Duplicate charges.
- Incorrect payment amounts.
- Technical failures preventing report delivery.
- Reports that cannot be generated.
- Other circumstances in which a refund or remedy is required by applicable law.
Where a paid report cannot be delivered, Property Highlights may offer successful redelivery, an appropriate replacement, or a refund, as permitted by applicable law and the circumstances.
A user's disagreement with an analytical conclusion, estimate, property signal, or third-party data point does not automatically establish entitlement to a refund.
Nothing in these Terms limits any non-waivable consumer rights, statutory refund rights, or remedies available under applicable law.
Refund requests may be submitted through our Contact Us page.
Important: A detailed refund procedure, including any applicable request window and the treatment of reports already delivered, will be finalized before paid transactions are activated.
9. Permitted Use of Reports
Subject to compliance with these Terms, Property Highlights grants purchasers a limited, non-exclusive, non-transferable, revocable license to access and use their purchased reports for personal property research, evaluation, and related decision-making.
Users may share reports with their real estate agents, attorneys, lenders, inspectors, financial advisors, and other professionals involved in evaluating the relevant property.
Such sharing is permitted for the user's legitimate property evaluation purposes.
Unless separately authorized in writing, users may not:
- Resell reports.
- Redistribute reports commercially.
- Repackage reports as their own products.
- Remove or alter proprietary notices.
- Reproduce substantial portions of the platform's content for competing commercial services.
- Use automated means to extract or collect platform content in violation of these Terms or applicable law.
This license does not transfer ownership of the reports' underlying intellectual property or third-party licensed content.
10. Sharing Reports with Real Estate Professionals
Property Highlights may offer features allowing users to share reports with their real estate professionals or other authorized recipients.
Users are responsible for selecting appropriate recipients and understanding that information shared outside their account may be retained or further distributed by those recipients.
The availability of sharing functionality does not create an agency, advisory, fiduciary, or professional relationship between Property Highlights and the recipient.
Recipients should independently evaluate the information and remain responsible for their own professional judgments.
Users must not use report-sharing features to violate privacy rights, intellectual property rights, or applicable laws.
11. Informational Purposes Only
Property Highlights provides independent informational research and analysis.
The Services do not constitute:
- Real estate brokerage or representation.
- A licensed appraisal.
- A property inspection.
- A title examination or title insurance service.
- Legal advice.
- Financial or investment advice.
- Mortgage or lending advice.
- Insurance advice or underwriting.
- Engineering or environmental certification.
Property Highlights does not represent buyers or sellers, negotiate transactions on their behalf, or guarantee property suitability.
Users should consult appropriately qualified professionals before making real estate decisions.
12. Data Sources and Third-Party Information
Reports may incorporate information from public records, property listings, licensed data providers, and other third-party sources.
Such information may be incomplete, inaccurate, outdated, inconsistent, or unavailable.
Property Highlights does not independently verify every item of third-party information.
The absence of a reported issue does not establish that no issue exists.
Third-party data availability and licensing restrictions may affect report content, functionality, and permitted uses.
Users are responsible for independently verifying information material to their decisions.
Additional details are provided in our Report Disclaimers.
13. Automated Analysis and Artificial Intelligence
Property Highlights may use automated systems, algorithms, statistical models, and artificial intelligence to organize information, identify patterns, generate estimates, and produce analytical observations.
Automated outputs may contain errors, omissions, or unsupported interpretations.
Users should not treat automated conclusions as verified professional findings.
Property Signals, pricing classifications, seller-related indicators, renovation estimates, and other analytical outputs are informational tools, not guarantees.
Property Highlights does not guarantee that automated analysis will identify every relevant risk or opportunity.
14. Estimates, Projections, and Seller Signals
Any market value estimates, rental projections, renovation costs, ownership costs, investment indicators, or negotiating observations are subject to uncertainty.
Actual results may differ materially.
Seller-related indicators are analytical interpretations based on available property and market information.
They are not verified statements about a seller's personal intentions, financial condition, or willingness to negotiate.
Property Highlights does not guarantee any discount, purchase price, resale value, rental income, investment return, or transaction outcome.
15. User Responsibilities and Prohibited Conduct
Users agree to use the Services lawfully and responsibly.
Users may not:
- Access accounts or information without authorization.
- Attempt to interfere with the platform's security or operation.
- Introduce malware or harmful code.
- Use bots or automated scraping tools without authorization.
- Circumvent payment requirements or access controls.
- Misrepresent the origin or accuracy of reports.
- Use reports to harass, threaten, discriminate against, or unlawfully target individuals.
- Use information in violation of applicable privacy, consumer protection, fair housing, or other laws.
- Infringe intellectual property rights belonging to Property Highlights or third parties.
We may take proportionate action against misuse, including restricting access where appropriate and legally permitted.
16. Intellectual Property
The Property Highlights name, branding, website design, original written content, analytical presentation, report formats, software, and other proprietary materials are owned by Property Highlights or its licensors, as applicable.
Accessing the Services or purchasing a report does not transfer ownership of any intellectual property.
Users receive only the limited usage rights expressly granted under these Terms.
Third-party data, images, trademarks, and other licensed materials remain subject to their respective owners' rights and applicable licensing restrictions.
Nothing in these Terms authorizes use of third-party content beyond the rights legally available to Property Highlights and its users.
17. Privacy and Personal Information
Our collection, use, and disclosure of personal information are described in our Privacy Policy.
By using the Services, you acknowledge that you have been provided access to that policy.
Where applicable law requires separate consent for specific data practices, such consent will be obtained independently.
Users should avoid submitting unnecessary sensitive personal information.
Privacy-related questions and requests may be submitted through our Contact Us page.
18. Disclaimers of Warranties
To the maximum extent permitted by applicable law, the Services and reports are provided on an "as is" and "as available" basis.
Property Highlights makes no guarantee that the Services or reports will be uninterrupted, error-free, complete, current, or suitable for a particular user's needs.
To the extent permitted by law, Property Highlights disclaims implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
Nothing in these Terms excludes warranties or protections that cannot lawfully be excluded.
The full Report Disclaimers form an important part of the limitations applicable to our informational reports.
19. Limitation of Liability
To the maximum extent permitted by applicable law, Property Highlights and its applicable officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of, or inability to use, the Services.
This may include lost profits, lost business opportunities, lost investment returns, or losses associated with property transactions, to the extent such limitations are legally permitted.
To the maximum extent permitted by applicable law, the aggregate liability of Property Highlights arising from a particular paid report will not exceed the amount actually paid to Property Highlights for that report.
This limitation does not apply where prohibited by law and does not exclude liability that cannot legally be limited, including liability arising from fraud, willful misconduct, or other non-excludable conduct.
Nothing in this section limits a user's non-waivable statutory rights or remedies.
20. Suspension, Changes, and Termination
Property Highlights may modify, suspend, or discontinue features of the Services for legitimate operational, security, technical, or legal reasons.
We may restrict or terminate access in response to material violations of these Terms, fraudulent activity, or security threats, subject to applicable law.
Where reasonably practicable and appropriate, we will provide notice of material changes affecting existing users.
Changes to the Services do not eliminate legal obligations relating to completed purchases or non-waivable consumer rights.
Users may discontinue use of the Services at any time.
Account closure and personal information requests are subject to our Privacy Policy and applicable legal requirements.
21. Governing Law, Disputes, and General Provisions
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict-of-law principles, except where mandatory consumer protection laws require otherwise.
Nothing in these Terms shall deprive consumers of rights or remedies that cannot lawfully be waived under applicable law.
No mandatory arbitration agreement, class-action waiver, or exclusive forum selection provision is established by these Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain effective to the extent permitted by law.
Failure by Property Highlights to enforce any provision shall not constitute a waiver of its right to enforce that provision in the future.
These Terms, together with the Privacy Policy, Report Disclaimers, and applicable purchase-specific disclosures, govern the Services, subject to applicable law.
Property Highlights may update these Terms from time to time. Material changes will be communicated when required by law.
22. Contact Information
For questions concerning these Terms, purchases, reports, or customer support, contact:
Property Highlights
Operated by: Zang Five, LLC
Contact page: /contact
Email: contact@propertyhighlights.us
Business address: 4746 Cloister St., Kissimmee, FL 34758
Important Notice
Property Highlights provides independent informational property analysis. Reports do not replace professional inspections, appraisals, title examinations, legal advice, financial advice, or other appropriate due diligence.
Buyers should independently verify all material information before making real estate decisions.